Business Writing Skills

Business Writing Skills

Training Program

Objectives:

  Ø  To learn how to write effectively by understanding the basic tools of writing

  Ø  To understand and master the punctuation and spelling techniques needed to eliminate noise

  Ø  To develop a good technical writing style

  Ø  To understand the different types of audience

  Ø  To differentiate between British and American English

  Ø  To avoid common mistakes in technical writing

  Ø  To be able to distinguish between technical writing and other types of writing

  Ø  To learn the formal language required for business communication

  Ø  To understand speech parts such as nouns, verbs, adjectives, adverbs, conjunctions, prepositions, etc.   

  Ø  To proficiently write memoranda, minutes of meeting, progress reports, letters, technical reports, emails, proposals, business letters, and resumes.

  Ø  To deliver an effective presentation.

 

Training Contents:

·        First Module: Writing:

1.      Introducing Writing

-       Creative Writing.

-       Technical Writing.

2.      Writing Pillars:

-       The Writer.

-       The Audience:

·         Expert Type.

·         Managerial Type.

·         Lay Type.

-       The communication process

-       The Media and the communication channel

3.      Punctuation & Noise Elimination

4.      Basic Grammatical Review

-       Tenses.

-       The Gerund- ING’ Form.

-       Reported Speech.

-       Countable & Uncountable.

-       Active & Passive Voice.

-       Prepositions.

-       Conditional If.

-       Word Classes.

-       Kinds of Adverbs.

-       Agreement between Subjects & Verbs.

-       Noun Pluralism.

-       Useful Techniques Used in English Language:

·         Polite & Hidden Conditionals.

·         Adjectival –ed Forms.

·         Question Tags.

·         Proportional Comparison.

·         Correlative Pairs.

5.      Types of Technical Writing

-       Internal Correspondences

·         Memorandum.

·         Progress Reports.

·         Note Taking.

·         Minutes of Meetings.

-       External Correspondences

·         Business Letters.

§  Cover Letters.

§  Sale Letters.

§  Inquiry Letters.

§  Complaint Letters.

·         Emails & Netiquette

·         Technical Report.

·         Proposals

·         Resumes & CVs

·         Other Writing Considerations.

6.      Titles of Addressees.

7.      Vocabulary.

8.      Common Errors.

·        Second Module: Communication Skills:

1.      Presentation Skills

-       Audience and their expectations

-       Controlling jargons.

-       Delivering an effective presentation

-       Team Work.

2.      The Seven Habits

·        Third Module: Conclusion:

1.      Examples from Author’s Creative & Technical Writings:

-       Author’s Resume

-       Application Letters

-       Letter of Appreciation

-       Reports

-       Research Paper

-       Presentation Slides

-       A Eulogy

-       Other Creative Writings.

 

For more information and inquiries, please contact us at:

LES- Arab Countries / Member of Talal Abu-Ghazaleh Foundation
P.O.Box: 921100 Amman 11192 Jordan
Tel:  +962-6-5100900 Ext: 1140 / 1654

Mob: +962-790461179
Fax: +962-6-5100901
E-mail:    les@lesarab.org
Website: www.lesarab.org